General Terms and Conditions of Sale Seasisters

These terms and conditions are aimed to ensure a safe and enjoyable experience for everyone.
By paying the deposit, you confirm that you read and accepted the terms on this page.
By booking with us, you agree to the following terms:

Booking Terms and Payment Conditions

After confirming the booking, the client must pay Seasisters a deposit of 500€. Payment is made by bank transfer or Paypal.

The deposit is refundable only in the event of cancellation within 72 hours of booking. Cancellation must be clearly stated in the email. It is possible to transfer the booking to another person if you cannot attend the retreat. You can also transfer your booking to other existing dates if available.

The deposit is also refunded if the retreat is canceled due to insufficient participants. In this case, Seasisters will offer you alternative dates to reschedule the booking. If none of these dates suit you, Seasisters will refund the deposit, and your booking will be canceled.

The remaining cost of the retreat must be paid to Seasisters within 20 working days after retreat confirmation. Otherwise, Seasisters reserves the right to cancel your booking.

The remaining cost of the retreat is non-refundable. You may transfer your booking to another person by agreement with the Seasisters team.

Please do not book plane/train/bus tickets until the retreat is confirmed. Retreats are confirmed only upon reaching the minimum number of participants.

Cancellation or Change Terms

The free cancellation period is 72 hours after booking confirmation. In this case, Seasisters will refund the full deposit of 500€.

Cancellation of the booking takes effect upon receipt of an email from Seasisters confirming the cancellation. The date of receipt of the cancellation request (by email or phone) will be the date retained for cancellation.

In the event of cancellation beyond this period or failure to arrive on the scheduled dates, as well as in the absence of cancellation, the amount is not refundable.

In the event of a shortened stay, the full stay is charged (except in cases of force majeure).

Late arrival or early departure under any circumstances does not entitle to a refund.

Force Majeure

Seasisters shall not be liable to its clients for failure to perform its obligations due to force majeure circumstances. Force majeure or accidental events are usually recognized by the case law of French courts and tribunals.

Arrival Organization

Clients are asked to plan their arrival in Biarritz between 13:00 and 19:00. If you arrive earlier or later than this time, please inform Seasisters so we can arrange your transfer.

Your transfer from Biarritz train station, Bayonne train station, or Biarritz airport will be organized by Seasisters.

Personal Belongings

The responsibility for all personal belongings left in the accommodation lies with the guest. Seasisters and the staff are not responsible for any loss or damage to personal property.

Travel Insurance

We strongly recommend that you purchase special travel insurance for the retreat. The insurance should cover any treatment, illness, accident, bodily injury, lost/stolen property, and trip delay/cancellation. The client is responsible for having this insurance before the trip.

Seasisters is not responsible for any accidents or injuries incurred during any activities during the retreat.

Protection of Personal Data

Applying Law L.78-17 of January 6, 1978, the client is informed that personal information transmitted to Seasisters is subject to computer processing unless he/she expressly objects to it.

The client has the right to access, correct, or delete at any time from Seasisters.

The information you provide during booking is important for the proper processing of your request. This information is intended for Seasisters only. Seasisters undertakes not to disclose to third parties the information you have entrusted to it.

Applicable Legislation

Any disputes or claims related to the terms of booking accommodation are governed by French law. Only the Bayonne district court will have jurisdiction.

Any booking request implies compliance with these sales terms and full and unconditional acceptance of their provisions.